Overview
Welcome to SPGuides.com’s Cancellation and Refund Policy. This policy has been created to ensure transparency regarding our procedures for cancellations and refunds for our digital products and training courses.
Digital Products (No Refund)
For certain digital products offered by SPGuides.com, including downloadable guides, templates, and software tools, we maintain a no-refund policy. This policy exists because digital products are delivered to customers through downloads or email, providing immediate value and access that cannot be “returned” in a traditional sense.
Once purchased and downloaded, these products cannot be returned due to their digital nature. We encourage you to carefully review product descriptions, demos, and any available previews before making your purchase decision.
Training Courses (7-Day Refund)
For our training courses, SPGuides.com offers a 7-day money-back guarantee from the date of purchase. This refund policy for online courses is designed to give you sufficient time to evaluate whether the course meets your expectations.
To be eligible for a refund on training courses:
- The refund request must be submitted within 7 days of purchase
- You must provide a valid reason for your dissatisfaction with the course
- You must not have completed more than 30% of the course content
How to Request a Refund
If you’re eligible for a refund according to the policies outlined above, please submit your request by:
- Emailing hello@spguides.com with the subject line “Refund Request”
- Including your order number and the name of the product/course
- Briefly explaining your reason for requesting a refund (for training courses)
We aim to process all refund requests within 5-7 business days of approval.
Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us at:
Email: hello@spguides.com
Phone: +91-9916854253
Hours: Monday-Friday, 9:00 AM – 6:00 PM
Policy Updates
This policy was last updated on July 1, 2025. SPGuides.com reserves the right to modify this policy at any time. Any changes will be posted on this page.
Thank you for choosing SPGuides.com for your digital learning and resource needs.