How can we help?
Questions about a tutorial, our video courses, live training, one-to-one sessions, or training for your team? Send us a message and we’ll reply within 24 hours.
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Tell us what you need: a course question, live or one-to-one training, training for your team, or anything else. Fields marked * are required.
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Before you contact us
How quickly will you reply?
We aim to reply to every message within 24 hours. Our hours are Monday to Friday, 9 AM to 6 PM US Eastern Time. For a faster conversation about training, book a free 30-minute call.
Can you train our whole team?
Yes. We run live training for organizations, online or onsite, planned around your team size, topics, and Microsoft 365 tenant. Send us your requirements with the form or book a free call.
I bought a course. How do I access it?
Sign in to My Courses at spguides.academy with the email address you used when you enrolled. If you can’t get in, email hello@spguides.com with your order number.
What is your refund policy for courses?
Training courses have a 7-day money-back guarantee from the date of purchase, as long as you haven’t completed more than 30% of the course. Email hello@spguides.com with the subject “Refund Request” and your order number.
How do I report a mistake in a tutorial?
Email hello@spguides.com with the tutorial link and what you found. Confirmed issues are fixed and the tutorial’s updated date changes.