In this Office 365 tutorial, we will discuss how to turn off your organization needs more information to keep your account secure message in Office 365.
If you are trying to log in to Office 365 and you saw the message “your organization needs more information to keep your account secure use a different account”, then we can easily disable this message.
your organization needs more information to keep your account secure office 365
You will see the message like below when trying to log in to Office 365.
Sometimes, Microsoft 365 also forces you to set up Multi-factor authentication (MFA) within 14 days.
We can easily turn off your organization needs more information to keep your account secure message.
You can follow the below solutions to turn off the notification.
Disable multi-factor authentication in Office 365
If you have multi-factor authentication is enabled in your Office 365, then you will get the notification.
You can check it like below:
Login to Microsoft 365 Admin center.
Then click on Active users -> then click on Multi-factor authentication like below:
It will open the Azure Active Directory page and you can see all the users with Multi-factor authentication status like below:
You can see the MFA is disabled for the users.
In case you want to enable multi-factor authentication for any user in Office 365, then you can select the user and then click on Enable like below:
If MFA is enabled, then you will come of with the screen having message “your organization needs more information to keep your account secure“.
So make sure MFA is disabled for the users.
Disable Self Service Password Reset
Next, this is to make sure, the self-service password reset option is disabled for the user.
To check whether self service password reset is enabled or not in Office 365, check out the below steps:
You can directly Open Azure Active Directory or you can also go from the Microsoft 365 admin center.
Go to Office 365/Microsoft 365 admin center.
Then click on Org settings -> Security & privacy and then click on Self-service password reset.
Then click on “Go to the Azure portal to turn on self-service password reset“, that will take you to the Azure portal.
Then in the Azure Active Directory, click on Users and then Password reset like below:
Then click on Properties -> Select None in Self service password reset enabled option.
So make sure None is selected (if you want to disable the notification for all the users).
Set Enable security to No
Next, we need to make sure to disable security to No.
From the same Azure active directory, click on click on Users -> Properties and then click on Manage Security defaults.
Then in the Enable Security defaults choose the No toggle option.
If you set this enable security default to No, you will not see the your organization needs more information to keep your account secure use a different account message.
You may like following Office 365 tutorials:
- How to add customized help desk information to Office 365 help pane
- How to Set Office 365 Password Policy
- How to set up self-service password reset in Office 365
- How to Change Office 365 Theme
- How to Change Organization Name and Contact Details in Office 365
- How to add a new user and assign a license in Office 365
- Office 365 DLP Policy Stuck Deleting Security & Compliance Center
- Create Bulk Users in Office 365 (from CSV File)
- Error=Value=QuotaExceeded Tag=0x0121d3da SharePoint Online Office 365
- What is Shared mailbox in Office 365?
So you will follow the above approach, you will be able to turn off your organization needs more information to keep your account secure notification in Office 365.
I am Bijay a Microsoft MVP (8 times – My MVP Profile) in SharePoint and have more than 15 years of expertise in SharePoint Online Office 365, SharePoint subscription edition, and SharePoint 2019/2016/2013. Currently working in my own venture TSInfo Technologies a SharePoint development, consulting, and training company. I also run the popular SharePoint website EnjoySharePoint.com
There is ONE MORE place where you need to look – Azure AD Identity Protection. There is a company-wide MFA setting there that will force your users to go through MFA.
Azure AD > Security > Identity Protection > MFA Registration Policy
James, you saved my ass here