4 Tricky Ways to Change Password in Microsoft Teams

If you’ve been using Microsoft Teams for a while, there’s a good chance you’ve asked yourself: “Wait, where do I actually change my Teams password?” It’s one of those things that should be simple, but Teams doesn’t make it obvious. You won’t find a “Change Password” button sitting inside the Teams app itself — and that trips up a lot of people.

Here’s the thing: your Microsoft Teams password is the same as your Microsoft account password. So when you change your Microsoft account password, it automatically updates for Teams too. Whether you use Teams for work, school, or personal use, the process is slightly different depending on your account type.

In this guide, I’ll walk you through every scenario — changing a password you already know, resetting a forgotten one, and what to do if you’re on a work or school account.

First, Know Your Account Type

Before you start, figure out which type of account you’re using to sign in to Teams:

• Personal Microsoft account – This is for accounts like @outlook.com, @hotmail.com, or @live.com. You manage these at account.microsoft.com.
• Work or school account (Microsoft 365 / Azure AD) – Your company or institution manages this. You’ll change the password through the Microsoft 365 portal or your organization’s self-service tool.

The steps are slightly different for each. I’ll cover both.

Change Password in Microsoft Teams

Here I will show you 4 different ways to change your Microsoft Teams Password.

Method 1: Change Password for a Personal Microsoft Account (You Know Your Password)

This is the easiest case. You’re logged in, everything is working, and you just want to update your password.

Steps:

1. Open a browser and go to account.microsoft.com
2. Sign in with your personal Microsoft account if prompted
3. Click on Security in the top navigation menu
4. Under the “Password security” section, click Change password
5. Enter your current password, then type your new password twice to confirm
6. Click Save

That’s it. Once you save the new password, it applies everywhere — Teams, Outlook, OneDrive, Xbox, everything connected to that Microsoft account. Next time you open Teams, you may be asked to sign in again with the new password.

Quick tip:

Teams might not prompt you to re-enter your credentials right away. If you notice you’re still signed in after changing your password, that’s normal. Microsoft keeps your session active for a short window. You’ll eventually be asked to re-authenticate.

Method 2: Change Password for a Work or School Account (Microsoft 365)

If your company or school set up your Teams account, your password is managed through Microsoft 365, not a personal Microsoft account. Here’s how to change it when you already know your current password.

Steps:

1. Go to office.com and sign in with your work or school email
2. Click on your profile icon in the top-right corner
3. Select My Account from the dropdown (or go directly to myaccount.microsoft.com)
4. In the left-hand navigation, click Password
5. Enter your old password, then create a new one and confirm it
6. Click Submit

A few things to keep in mind here:

• Some organizations restrict employees from changing their own passwords. If you don’t see the Password option, your IT admin has likely turned off self-service password change. In that case, you’ll need to contact your IT helpdesk.
• Your new password must meet your organization’s password policy — this usually means a minimum length, a mix of uppercase and lowercase letters, numbers, and special characters.
• Once updated, you’ll need to sign back in to Teams with the new password.

Check out: How to use Microsoft Teams

Method 3: Reset a Forgotten Personal Microsoft Account Password

Forgot your password entirely and can’t get into Teams? No worries. Microsoft has a self-service recovery flow that works well as long as you have access to your recovery email or phone number.

Steps:

1. Go to teams.microsoft.com or open the Teams app
2. Enter your email address and click Next
3. When the password screen appears, click Forgot my password
4. On the recovery page, enter your email address again and complete the CAPTCHA
5. Choose how you want to verify your identity:
   • Email a code to your recovery email address
   • Text/call a code to your registered phone number
6. Enter the verification code you received
7. Type your new password and confirm it
8. Click Finish

You should now be able to sign in to Teams with your new password.

What if you don’t have access to your recovery email or phone? This is where it gets tricky. Microsoft will ask you to answer security questions or verify your identity through alternate methods. If none of those work, account recovery can take a few days and requires you to prove ownership of the account. It’s one of those situations where having a recovery email set up in advance saves you a lot of headache.

Read: Create a team in Microsoft Teams

Method 4: Reset a Forgotten Work or School Account Password

If you’ve forgotten your work or school account password, most Microsoft 365 organizations use SSPR (Self-Service Password Reset).

Steps:

1. Go to passwordreset.microsoftonline.com
2. Enter your work email address and complete the CAPTCHA
3. Choose a verification method — mobile app notification, text message, email, or security questions (whichever your organization has enabled)
4. Verify your identity
5. Enter and confirm your new password
6. Click Finish

If SSPR hasn’t been enabled by your IT admin, this page won’t work for you. In that case, the only option is to contact your helpdesk or IT support team and ask them to reset your password manually.

Changing Password from Inside Microsoft Teams (Via Profile)

A lot of people look for this directly in Teams. Here’s the closest you can get:

For work/school accounts:

1. Open Microsoft Teams
2. Click your profile picture or initials in the top-right corner
3. Click View account (this takes you to myaccount.microsoft.com)
4. Click Security info on the left side panel
5. Click Change next to your password
6. Follow the on-screen prompts to verify your identity and set a new password

This is really just a shortcut to the same Microsoft account portal. Teams itself doesn’t have a standalone password field — it’s all tied to your Microsoft account credentials.

Check Out: Print Microsoft Teams Chat

A Few Common Issues (And How to Fix Them)

1. Teams is still using the old password after I changed it
   Give it a few minutes. If Teams is still signed in, it won’t immediately kick you out. But when the session expires, it’ll prompt you to get a new one. You can also manually sign out and sign back in to speed this up.
2. I changed my password but Teams keeps saying it’s wrong
   Make sure there are no typos and that you’re entering the new password, not the old one. Also check if Caps Lock is on. If that’s not it, try signing in through a browser at teams.microsoft.com — sometimes the desktop app caches old credentials.
3. My IT admin needs to reset my password
   If you’re on a work account and your organization hasn’t enabled SSPR, your IT admin is the only one who can reset your password. Email your helpdesk or use your internal support channel. They’ll reset it and usually give you a temporary password that you’ll be asked to change on first login.
4. I keep getting locked out after changing my password
   This can happen if Teams or other apps are still trying to authenticate with the old password in the background. After changing your password, sign out of Teams on all your devices, then sign back in with your new credentials. On Windows, you can also go to Control Panel > Credential Manager and update or remove any saved Microsoft credentials.

Tips for Keeping Your Teams Password Secure

Since your Teams password is your Microsoft account password, protecting it is important:

• Use a password manager so you don’t have to memorize complex passwords
• Enable Multi-Factor Authentication (MFA) on your Microsoft account — this means even if someone gets your password, they still can’t get in without your phone
• Don’t reuse passwords across different platforms
• Update your password recovery options (email and phone) so you’re never stuck if you forget it

Conclusion

Your password in Microsoft Teams does not change inside the app, but the process is still simple once you know where to go. The key is to understand your account type — personal or work/school — and use the correct Microsoft portal.

You can update a password you already know or reset one you forgot by following the right steps.

Keep your account secure with a strong password, updated recovery options, and extra protection like MFA. This helps avoid login issues and keeps your Teams account safe.

Also, you may like some more Teams tutorials:

• Zoom In on Microsoft Teams
• Send a Microsoft Teams Invite
• Invite guest or external users to Microsoft Teams Meetings
• Add Someone On Microsoft Teams Outside Your Organization