SharePoint cannot complete this action as the Secure Store Shared Service is not responding

Here we will discuss how to resolve the issue “Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator” encountered while configuring Secure Store Service application in SharePoint 2016.

I was getting the below error when I click “Secure Store Service” after the successful creation of the “Secure Store Service Application”. The error looks like below:

SharePoint 2016 cannot complete this action as the secure store service is not responding. Please contact your administrator.

SharePoint cannot complete this action as the Secure Store Shared Service is not responding

To resolve the Secure Store Shared Service is not responding issue you can try below things:

Run the below PowerShell command:

$service = Get-SPServiceInstance | Where-Object {$_.TypeName -eq "Secure Store Service"}
$service.Provision()
IISRESET

Also, check below things:

1. Open SharePoint 2016 central administration. Then click on “Manage service applications” under “Application Management”. Make sure that “Security Token Service Application” service is running.

2. Start -> run – > Services.msc find the service “Claims to Windows Token Service” and ensure that it is running.

3. Also, check below services should be in started in SharePoint 2016 central administration. In SharePoint 2016 Central Administration, click on Application Management and then click on “Manage services on server” which is under “Service Applications”.

• Claims to Windows Token Service
• PerformancePoint Service
• Secure Store Service

Once you follow the above steps the error Secure Store Shared Service is not responding SharePoint 2013 will not come.

The Secure Store Service application Secure Store Service is not accessible SharePoint

Recently I am getting the below error in SharePoint 2016 Secure Store Service. The Secure Store Service application is not accessible.

The full exception text is: The HTTP service located at https://URL/SecureStoreService.svc/https is unavailable. This could be because the service is too busy or because no endpoint was found listening at the specified address. Please ensure that the address is correct and try accessing the service again later.

The Secure Store Service application Secure Store Service is not accessible

To resolve the issue first check in the IIS, if the application pool associated with Secure store Service is Started or not.

Open IIS (Windows R+Inetmgr ) And then search for the particular application pool and see if it is Started or not.

And then check in the SharePoint 2016 central administration if Secure Store Service is already started or not. Open SharePoint 2016 Central Administration. Then click on Application Management -> Manage Services on the Server. There if the service is not started. Start it.

If the issues does not resolve, then try to add the user to the SharePoint Farm Administrators group.

Now you should not get The Secure Store Service application Secure Store Service is not accessible issue.

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