How to add customized help desk information to Office 365 help pane

This Office 365 tutorial explains, how to add customized help desk information to the Office 365 help pane. Once you add the help desk information, users in your organization can get support information in the help icon.

Add customized help desk information to Office 365 help pane – Video Tutorial

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How to add customized help desk information to Office 365 help pane

By default, if you will open Office 365 help pane, it looks like below:

office 365 custom help desk contact info

Login to Microsoft Office 365 admin center.

Then click on Settings -> Settings. And then click on Organization profile -> Help desk information.

custom help desk contact info office 365

Then it will show a checkbox, “Add your help desk contact information”, check this checkbox.

office 365 custom help desk contact info

Then you can enter the below information:

  • Title
  • Phone
  • Email
  • URL
  • Support URL etc.
Customized help desk contact info missing in Office 365

Once you Save changes, sign out from your Office 365 account from the browser.

Then log in again and click on the help icon and you can see the support information which you have enter in Office 365.

how to add customized help desk information office 365

This Office 365 tutorial, we learned how to add customized help desk information to Office 365 help pane.

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